Transform Your Outdoor Space

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you contact us for gardening services, request a consultation, or subscribe to our newsletter. This may include your name, email address, phone number, property address, and details about your gardening needs.

How We Use Your Information

We use the information we collect to provide gardening services, respond to your inquiries, schedule consultations, send service updates, and improve our services. We may also use your information to send you marketing communications about our gardening services, which you can opt out of at any time.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our business and serving you.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call us at +1 713-284-7698.

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Terms of Service

Effective Date: January 1, 2026

Service Agreement

By engaging Balanced Botanicals for gardening services, you agree to these terms. Our services include landscape design, garden maintenance, plant care, and consultation services as described in our service agreements.

Payment Terms

Payment is due within 30 days of service completion unless otherwise agreed upon. Late payments may incur additional fees. We accept cash, check, and major credit cards.

Service Limitations

Our services are subject to weather conditions and seasonal limitations. We will reschedule services as needed for safety and quality reasons. Plant health cannot be guaranteed due to factors beyond our control including weather, soil conditions, and pests.

Liability

We carry appropriate insurance for our gardening services. Our liability is limited to the value of services provided. We are not responsible for pre-existing conditions of plants or property damage not directly caused by our services.

Cancellation Policy

Services may be cancelled with 24 hours notice. Emergency weather-related cancellations will not incur fees. Recurring service agreements require 30 days notice for cancellation.

Contact Information

For questions about these terms, contact us at [email protected] or +1 713-284-7698.

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Disclaimer

Effective Date: January 1, 2026

Service Results

While we strive to provide the highest quality gardening services, results may vary based on factors beyond our control including weather conditions, soil quality, plant diseases, pests, and client maintenance between services.

Plant Health

We cannot guarantee the health or survival of plants after installation or treatment. Plant health depends on many factors including proper watering, weather conditions, soil conditions, and ongoing care.

Property Conditions

We assess property conditions to the best of our ability, but underground utilities, irrigation systems, or other hidden conditions may affect our services. Clients are responsible for marking utility lines and informing us of any known hazards.

Seasonal Variations

Garden appearance and plant performance naturally vary by season. Some services may not be available during certain weather conditions or seasons for safety and effectiveness reasons.

Professional Advice

Our recommendations are based on professional experience and industry best practices, but results cannot be guaranteed. We recommend following our care instructions and maintenance schedules for best results.

Contact Us

For questions about our services or this disclaimer, please contact us at [email protected].